Privacy Policy

Privacy Policy

This Privacy Policy describes how Old Cartane (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from oldcartane.com (the "Site") or otherwise communicate with us in connection with the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you directly submit to us through our Services may include:

• Contact details, including your name, address, phone number, and email.

• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information, including your username, password, security questions, and other information used for account security purposes.

• Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How we use your personal information

Providing Products and Services. We use your personal information to provide the Services to you and perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and other features and functionalities related to your account.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

Communicating with You and Improving the Services. We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to power our store with Shopify, see https://www.shopify.com/legal/cookies.

We use Cookies to power and improve our Site and Services, to run analytics, and to better understand user interaction. You can manage cookie preferences in your browser settings.

How we disclose personal information

We may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons described in this Policy.
Such as:

• Vendors and service providers (e.g., payment processors, fulfillment partners, customer support).

• Business and marketing partners.

• Affiliates within our corporate group.

• When required by law or in connection with a merger, acquisition, or sale of assets.

Children's data

Our Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.

Security and retention of your information

We use appropriate safeguards to protect your information, but no system is completely secure.
We retain personal data as long as necessary to provide our Services and comply with legal obligations.

Your rights

Depending on your jurisdiction, you may have rights including access, deletion, correction, portability, and objection to certain processing or marketing activities.
You may exercise these rights by contacting us via the details below.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also contact your local data protection authority.

International users

Your information may be transferred, stored, or processed outside your country of residence. Where applicable, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email support@oldcartane.com or contact us at:

325 East 300 South, 420, Salt Lake City, UT, 84111, USA

For the purposes of applicable data protection laws and unless explicitly stated otherwise, Old Cartane is the data controller of your personal information.